Terms of Service

1. About these terms

These terms are between you and Wang Law Firm, LLC (“we” or “the Firm”), 203 N. LaSalle St., Suite 2100, Chicago, IL 60601. By using our website or client portal, you agree to these terms and to our Privacy Policy.

If you are our client, your engagement agreement also applies. If the agreement and these terms conflict, the agreement controls.

2. No legal advice, no attorney-client relationship

Our website gives general information, not legal advice. Reading it, sending us a message or booking a consultation does not make you our client. An attorney-client relationship starts only when we both sign an engagement agreement. Laws change often, and every case is different. Please do not act on website content without talking to a lawyer.

3. Who may use the client portal

The portal is for our clients and the people they authorize. We create your account by sending you an invitation. You must be at least 18 years old to hold an account. A parent or guardian can manage a minor’s matter.

4. Your account

• Keep your email account secure. We sign you in with codes sent to your email.
• Do not share your account. Each person in a case, such as each spouse, should use their own account.
• Tell us right away if you think someone else has used your account.
• Keep your contact details up to date so you receive case notices.

5. Information and documents you provide

• Give us true and complete information. Many government forms are signed under penalty of perjury. False information can harm your case and can be a crime.
• Upload only documents related to your matter. Do not upload files with viruses or harmful code.
• You keep ownership of your documents. You let us use them to provide legal services to you.
• To keep a complete record, you cannot delete files after you upload them. If you uploaded something by mistake, tell us and we will handle it.

6. Electronic communications and signatures

You agree that we may send notices, invoices and documents to you electronically through email and the portal. When you sign a document in the portal, your typed name is your electronic signature. It has the same legal effect as a handwritten signature under the federal E-SIGN Act and the Illinois Electronic Commerce Security Act. You can ask for paper copies or to sign on paper instead. Contact us.

7. Payments

Initial consultation fee: paid when you book online. It is a flat fee deposited into our general operating account and is credited toward legal fees if you later retain us for the same matter. Cancel more than 48 hours before the appointment for a full refund; cancellations within 48 hours and no-shows are not refunded, but you may reschedule once; if we cannot consult with you, we refund the fee in full. See our refund policy.

Our fees are set by your engagement agreement. Invoices can be paid in the portal through Stripe, or by Zelle, wire, check or card as shown on our Payment page. Advance payments are held in our trust (IOLTA) account until earned. Refunds follow our Termination & Refund Policy and your agreement.

8. USCIS case status

If you authorize us, the portal checks your USCIS case status using your receipt number. This information comes from USCIS. It may be delayed or incomplete. The official notices that USCIS mails to you or to us always control. We check only receipt numbers that belong to your own matter.

9. Acceptable use

Do not:

• try to access another person’s account or data;
• test, probe or attack the security of our systems;
• use bots or scripts to collect data from our sites;
• use our sites for anything unlawful or fraudulent.

We may suspend portal access to protect you, other clients or our systems. If we do, we will tell you and give you another way to send us documents.

10. Our content

The text, design and logos on our sites belong to the Firm. You may print or save pages for your own use. Do not copy them for commercial use without our written permission.

11. Availability and outside links

We work to keep our sites available, but they may sometimes be down for maintenance or because of problems beyond our control. Links to other websites, such as government sites, are for convenience. We are not responsible for their content.

12. Limits of responsibility

We provide the website “as is” for general information. We are not responsible for losses caused by relying on general website content without legal advice. Nothing in these terms limits our professional duties to our clients or any right you have that cannot be waived by law.

13. Governing law

These terms are governed by the laws of the State of Illinois. Any dispute about them will be heard in the state or federal courts in Cook County, Illinois, unless your engagement agreement says otherwise.

14. Changes to these terms

If we change these terms, we will email you and post a plain-language summary of what changed. For portal users, a change takes effect only after you agree to it. If you do not agree, you can stop using the portal and close your account. Our representation will continue under your engagement agreement.

15. Contact us

Wang Law Firm, LLC, 203 N. LaSalle St., Suite 2100, Chicago, IL 60601. Phone: (312) 888-7888. Email: info@wanglaw.com.